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Crowne Plaza Birmingham City Centre by IHG

4.0 star property
Eco-certified hotel with 24-hour fitness centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Crowne Plaza Birmingham City Centre by IHG

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Air conditioning
  • Room service
  • Bar
  • Housekeeping
The current price is £85
includes taxes & fees
8 Jun - 9 Jun

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
Rainfall showerhead
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Upgraded, High Floor)

Standard Room, 1 King Bed (Upgraded, High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Upgraded, High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Accessible, Club lounge access

Club Room, 1 King Bed, Accessible, Club lounge access | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, Accessible, Club lounge access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bath and shower
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Standalone Shower)

Standard Room, 1 Double Bed, Accessible (Standalone Shower) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible (Standalone Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
Rainfall showerhead
  • 280 sq ft
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
Rainfall showerhead
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Walk in Shower)

Standard Room, 1 Double Bed, Accessible (Walk in Shower) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible (Walk in Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Hairdryer
Bathrobes
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Shower/bath combination
Rainfall showerhead
  • 258 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Central Square, Holliday Street, Birmingham, England, B1 1HH

What's nearby

  • The Mailbox - 2 min walk - 0.1 miles
  • International Convention Centre - 5 min walk - 0.3 miles
  • Utilita Arena Birmingham - 8 min walk - 0.4 miles
  • Bullring & Grand Central - 10 min walk - 0.6 miles
  • Broad Street - 12 min walk - 0.7 miles

Getting around

  • Library Tram Stop - 4 min walk
  • Birmingham (QQN-New Street Train Station) - 8 min walk
  • Birmingham Airport (BHX) - 35 min drive

Restaurants

  • ‪Medicine Bakery and Kitchen - ‬5 min walk
  • ‪Côte - ‬7 min walk
  • ‪Albert's Schloss - ‬5 min walk
  • ‪Elio Cafe - ‬6 min walk
  • ‪Library Cafe - ‬4 min walk

About this property

Crowne Plaza Birmingham City Centre by IHG

Upscale eco-certified hotel near The Mailbox
Located close to International Convention Centre and Broad Street, Crowne Plaza Birmingham City Centre by IHG provides dry cleaning/laundry services, a bar and a 24-hour gym. The on-site restaurant, b1, offers breakfast, lunch, dinner, light fare and children's meals. Free in-room WiFi and a business centre are available to all guests.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and wedding services
  • A front desk safe, luggage storage and a lift
  • Multilingual staff, coffee/tea in reception and a 24-hour front desk
  • Guest reviews give top marks for the breakfast, helpful staff and location
Room features
All 312 rooms offer comforts, such as 24-hour room service and pillow menus, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with free toiletries and hairdryers
  • 43-inch flat-screen TVs with digital channels
  • Electric kettles, daily housekeeping and desks

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Hungarian, Portuguese, Russian

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (GBP 21 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 for adults and GBP 16.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • b1

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1974
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 16.95 for adults and from GBP 16.95 for children
  • Secured self-parking fee: GBP 21.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Birmingham City Centre Crowne Plaza
Crowne Plaza Birmingham City Centre
Crowne Plaza Hotel Birmingham City Centre
Birmingham Crowne Plaza
Crowne Plaza Birmingham City Centre Hotel Birmingham
Crowne Plaza Birmingham City Centre Hotel
The Crowne Plaza Birmingham City Centre
The Crowne Plaza Birmingham C
Crowne Plaza Birmingham City Centre
Crowne Plaza Birmingham City Centre by IHG Hotel
Crowne Plaza Birmingham City Centre an IHG Hotel
Crowne Plaza Birmingham City Centre by IHG Birmingham
Crowne Plaza Birmingham City Centre by IHG Hotel Birmingham

Frequently asked questions

Is Crowne Plaza Birmingham City Centre by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Crowne Plaza Birmingham City Centre by IHG?

As of 2 Jun 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Birmingham City Centre by IHG on 8 Jun 2025 start from £85.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Crowne Plaza Birmingham City Centre by IHG?

Self-parking is available for GBP 21.00 per day. Limited spots are available.

What time is check-in at Crowne Plaza Birmingham City Centre by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Crowne Plaza Birmingham City Centre by IHG?

Checkout is at noon.

Where is Crowne Plaza Birmingham City Centre by IHG located?

Located in Birmingham City Centre, this eco-certified hotel is within a 10-minute walk of Centenary Square, The Mailbox, and Utilita Arena Birmingham. International Convention Centre and Bullring & Grand Central are also within 15 minutes. Library Tram Stop is only a 4-minute walk and Grand Central Tram Stop is 7 minutes.

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Crowne Plaza Birmingham City Centre by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 604 out of 1002 reviews
Rating 8 - Good. 239 out of 1002 reviews
Rating 6 - Okay. 80 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mostafa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and clean rooms
Stayed 1 night in Apr 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely place. Staff very welcoming. Cleanliness superb Would definitely return
Stayed 1 night in May 2025

8/10 Good

Jiteendra

Liked: Amenities, property conditions & facilities
The hotel is conveniently situated walking distance from the Mailbox and the train station. The room is spacious and the breakfast is good and included.
Stayed 1 night in May 2025

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location.
Stayed 1 night in Apr 2025

10/10 Excellent

Jemma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, rooms modern and high standard, close to shopping and arena
Stayed 1 night in Mar 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, rooms were lovely and great we had access to the club lounge
Stayed 2 nights in Mar 2025

10/10 Excellent

Lily-Rose

Liked: Cleanliness, staff & service, amenities
Lovely hotel, so clean and really big rooms! Right by the utilita arena so great for any events. Can’t fault anything, room was spotless, toiletries included and great facilities. Staff helpful and kind, check in and out very easy
Stayed 1 night in May 2025

8/10 Good

Giuseppina

Liked: Cleanliness, staff & service
Lovely hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Ian

Really friendly and helpful staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Naim

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were welcoming and the general ambiance of the hotel was very calm. Perfect for a getaway within the city but the added calmness of the hotel. Will definitely be visiting again
Stayed 2 nights in Apr 2025

10/10 Excellent

Mihai

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Apr 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have ever stayed in, in terms of cleanliness, helpful and friendly staff. The food was excellent. Breakfast in particular was freshly cooked, and there was an abundance of choice.
Stayed 1 night in Apr 2025

8/10 Good

Raheem

Liked: Cleanliness
Nothing to comment on just average hotel and facilities
Stayed 1 night in May 2025

10/10 Excellent

Jack

Liked: Staff & service, property conditions & facilities
Parking was very expensive however the hotel overall was very comfortable.
Stayed 1 night in Apr 2025

6/10 Okay

Zainab Iqbal

The stay was nice - had to ask for bits for the room for example the disposable slippers- check in was simple as was check out
Stayed 1 night in Apr 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely overnight stay. Room was clean, modern and felt luxurious. Breakfast had a great selection and wasn't over crowded. If I had to pick fault (which i struggle to find) the air con in the room sounded like a freight train. Was easy enough to silence and luckily wasn't too hot a night. Overall would definitely stay again.
Stayed 1 night in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Very central
Stayed 2 nights in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the middle of everything!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for our stay, spacious room, excellent shower.
Stayed 1 night in Mar 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff lovely hotel.
Stayed 1 night in Feb 2025

8/10 Good

Arrun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rook size and staff were wonderful!
Stayed 1 night in Apr 2025

10/10 Excellent

Jaspreet

Liked: Cleanliness, amenities, property conditions & facilities
All good 👍
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff were brilliant for our trip to the Utilia arena. The check in was speedy and very knowledgeable. The room was fantastic and we had such an amazing bargain for our stay. If we come back to the Utilita again we would certainly be looking at staying the this hotel again. Thank s to everyone involved.
Stayed 1 night in Apr 2025

10/10 Excellent

Lyndsey

Rooms are modern and clean staff very friendly and helpful lots of variety at breakfast will definitely stay here again
Stayed 1 night in Feb 2025

10/10 Excellent

Tsz Sum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy
Stayed 1 night in Apr 2025